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Frequently Asked Questions (FAQs)
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Questions

  1. What are the BWCH Hotlines?
  2. Can I get/am I eligible for WIC?
  3. I am pregnant and would like to sign up for Baby Arizona; can you help me?
  4. My grocery store stocks out-dated infant formula; what can I do?
  5. My child has Cerebal Palsy and needs a new wheelchair; can you help me?

What are the BWCH Hotlines?

At ADHS we answer calls on three different 800 number hotlines. There is no charge for 800 number calls. The three hotlines that we answer are Pregnancy and Breast Feeding/Baby Arizona, Children’s Information Center, and WIC (Women Infant and Children).

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Can I get/am I eligible for WIC?

WIC is a supplemental food program for low-income Women Infants and Children. Pregnant, Postpartum and breast-feeding women may be eligible, as well as infants and children up to the age of five. Please call 1-800-252-5492 and a Customer Service Representative will connect you to the WIC office in your neighborhood.

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I am pregnant and would like to sign up for Baby Arizona; can you help me?

Yes, Baby Arizona is a special AHCCCS program that assists low-income women in beginning obstetrical care (visiting your baby doctor) prior to determination of eligibility. Please call 1-800-833-4642 and a Customer Service Representative will assist you with a pre-screening, and enrollment information.

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My grocery store stocks out-dated infant formula; what can I do?

If you have a concern about the items at your grocery store, please call 1-800-252-5942 and a Customer Service Representative will be able to assist you by recording and reporting your complaint.

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My child has Cerebal Palsy and needs a new wheelchair; can you help me?

Yes, the Children’s Information Center is dedicated to connecting children with Special Health needs to services available in their neighborhood. Please call 1-800-232-1676 and a Customer Service Representative will assist you.

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